When it comes to accepting payments within NetSuite, businesses have several options, each with its own benefits and drawbacks. From preexisting APIs to third-party solutions, companies often find themselves compromising on high fees, technical complexity, or lack of integration with their NetSuite workflows. NimbusPayments offers a unique, integrated solution that combines the best of all approaches, providing a seamless payment experience directly within NetSuite. Here’s why NimbusPayments is the ultimate choice for native NetSuite payment integration.
Let’s start by taking a closer look at the most common methods for integrating payment solutions with NetSuite, along with the challenges each one presents.
Many businesses turn to familiar platforms like Stripe and PayPal to handle payments. These providers are known for their simplicity and ease of setup, making them popular choices for processing customer transactions. However, this approach has notable drawbacks.
For starters, the fees can add up quickly—often reaching as high as 7% per transaction. This is a significant hit, especially for companies handling high volumes or large transaction amounts. Furthermore, these solutions don’t directly integrate with NetSuite. After a payment is processed, businesses must manually transfer payment information back into NetSuite, which adds time, complexity, and the potential for errors.
Another approach is to build a custom payment solution within NetSuite, often by hiring a developer to create a secure integration. This might sound ideal at first, as it gives businesses complete control over the process. But the reality is more complicated.
Creating a custom payment solution requires not only programming expertise but also extensive knowledge of payment security and legal requirements. For instance, sensitive customer information like credit card details can’t be stored directly on the server, and must remain within NetSuite’s secure environment. Developing such a solution can be both time-consuming and costly, as it involves stringent compliance protocols and ongoing maintenance.
There’s also the option of purchasing a third-party solution that promises NetSuite integration. At first glance, this seems like an attractive middle ground—no need to build something from scratch, yet still gaining access to a more robust payment system. However, this approach comes with its own set of issues.
The biggest drawback is that many third-party solutions don’t fully integrate with NetSuite’s internal workflows and customizations. This means that while payments are being processed, none of your NetSuite-based automations, workflows, or scripts will be triggered. Essentially, the payment process remains disconnected from the core NetSuite environment, resulting in a fragmented experience that can disrupt the flow of operations.
NimbusPayments offers a different approach—a native NetSuite payment integration that combines the benefits of the other methods while eliminating their drawbacks. Here’s what makes NimbusPayments unique:
With NimbusPayments, payments are handled within NetSuite itself. This means that you don’t need a separate platform or third-party software, and all the payment data flows seamlessly within NetSuite. More importantly, all the custom workflows, scripts, and automations you've set up in NetSuite will be triggered and work as expected during the payment process. This native integration allows businesses to retain their NetSuite processes without interruptions, ensuring a smooth, cohesive operation from start to finish.
One of the most significant advantages of using NimbusPayments is the potential for cost savings. Since it doesn’t rely on third-party platforms like Stripe or PayPal, you avoid the hefty commission fees that those providers charge. Instead, NimbusPayments leverages NetSuite’s internal payment mechanisms, helping businesses keep more of their revenue and reinvest those savings where they matter most.
Security and compliance are critical when it comes to handling payments. With a custom solution or a third-party integration, businesses often face complex compliance issues, especially around the handling of sensitive payment data. NimbusPayments addresses this by ensuring that all payment information remains within the secure confines of the NetSuite environment. You don’t have to worry about external storage or data passing through unsecured channels, which simplifies compliance and enhances security for your customers.
NimbusPayments allows businesses to enjoy the advantages of an external payment provider while still fully leveraging NetSuite’s internal tools. Essentially, you get the functionality of a robust payment solution without the disconnect from NetSuite’s core features. Your payment processes, custom automations, and workflows work together seamlessly, giving you the flexibility of an external solution with the consistency of a native integration.
Choosing the right payment integration for NetSuite is more than just a technical decision—it can impact your costs, your workflows, and your customer experience. Here’s why NimbusPayments stands out: