Hear from Our Happy Customers

Nimbus Payments have helped us reduce credit card fees and streamline payment processes within NetSuite. Their ePay platform gives our customers seamless self-service options to pay by credit card with surcharges or via ACH – an essential combination that makes surcharging both practical and effective. Their team is highly responsive and knowledgeable, going beyond software to review our merchant statements, clarify every fee, and negotiate the best possible rates. It’s a true partnership that’s delivered measurable value in both time and cost savings.

I have been working with the Nimbus Payments team for over 3 years and they continue to provide exceptional service. Their team demonstrates a high level of professionalism, expertise, and genuine care for my organization's needs no matter what comes up, even with last minute fire drill situations. They have helped us with many projects/implementations such as credit card terminal setup and ePay portal setup which have both simplified our transaction processing and reconciliation of payments. I highly recommend their services to anyone seeking reliable and top-notch support. They have earned my trust and gratitude, and I look forward to continuing our partnership.

Nimbus Peyments helped us manage a complex NetSuite payment environment across 31 showroom locations and our e-commerce site. We run a split gateway setup with FreedomPay for in-store transactions and CyberSource for online payments, and Nimbus implemented both directly into NetSuite so payment data flows into our ERP automatically. They also piloted a cloud-managed gateway appliance program with us, using a small dedicated device at each location to handle backend payment traffic and allow remote troubleshooting for terminal issues. The result has been cleaner payment workflows, less operational headache for IT and store staff, better visibility into terminal health across our fleet, and meaningful cost savings. Through terminal optimization and improved transaction flow, we reduced our blended credit card processing rate by 5 basis points in 2025, which translated to roughly $110,000 in annualized savings. Nimbus made a genuinely complex setup feel manageable and handled the process end-to-end.